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Fitness Careers | Personal Training Jobs | Fitness Instructors Wanted

Customer Service Representative Job Duties:

  • Establishes and maintains an effective referral program
  • Maintains accurate records using established FIT36® sales programs.
  • Conducts telephone inquiries/follow up calls/customer care calls
  • Leads FIT36® studio previews with prospects and/or members
  • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the FIT36® studio
  • Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
  • Must be able to participate in 1-2 FIT36® scheduled workouts per week
  • Maintains an organized and clean lobby/front desk area
  • Responsible for processing accurate cash and credit card transactions
  • Follow up and follow through activities with all prospective clients
  • Responds immediately to member requests, inquiries and concerns.
  • Proper on-boarding all FIT36® clients through the use of Client Intake Forms and Membership Agreements
  • Works closely with Fitness Team to ensure that processes are fulfilled
  • Responsible for attending and participating in all FIT36® related training programs


Customer Service Representative Job Qualifications

  • Excellent interpersonal skills
  • Previous sales experience, with strong sales skills
  • Solid verbal and written communication skills required
  • Ability to multi-task is a benefit to successfully perform duties.
  • Must have worked in a quota bearing structure
  • Functional computer skills required – Excel a plus
  • Health & Fitness minded people strongly preferred
  • High school diploma required.
  • Excellent sales, communication and customer service skills.
  • Ability to work and function in an GREEN TEAM environment (FIT36® is more than just a workout, it’s a lifestyle)
  • Flexible to work day, evening and/or weekend hours as needed

Job Type: Part-time

Required education:

  • High school or equivalent

Required experience:

  • Sales: 1 year

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